Frequently Asked Questions

ZenLink Services connects people who want to work from home with companies in need of customer service help. By partnering with Arise Virtual Solutions, ZenLink helps individuals set up their own home-based call centers. You choose which companies you want to work for, get certified, and take inbound customer service calls from your home using a computer and headset. It’s a flexible, self-managed opportunity that lets you work as much or as little as you want, with the freedom to work in your own space and on your own schedule. It’s a great option for people who need flexibility, want to avoid office commutes, and prefer working independently.

Unfortunately, there are many scams out there, but ZenLink is partnered with Arise Virtual Solutions, a trusted and legitimate work-from-home opportunity. ZenLink connects contractors with Arise, allowing them to provide services to well-known companies from the comfort of their own homes. Many contractors have enjoyed this flexible work arrangement for years.

Want to talk to us on the phone? No problem! Fill out our Contact form and tell us the best time to call you!

You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?

*Currently Arise is not accepting new applicants from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.

There are dozens of client programs for which you can choose partner with. These are sales, customer service, technical support, email support and chat support clients.

Your compensation can be as little or as big as you make it. You choose the client that you want to service. Some choose their client for the compensation rate only. Some choose a client because they are open 24/7 and some choose a client that is super easy with less hourly pay. You set your own schedule and choose when and how much you work. Your paycheck is up to you!

We have team members making between $200–$1500+ bi-weekly!

To get started, all you need is a desktop or computer that’s compatible with the Arise software, a USB headset for clear communication, and a reliable internet connection. Once you have these essentials, you're ready to begin your journey with ZenLink Services and start working remotely!

We have affordable equipment financing options available through our partner, WAHES Technology. Click here to view our recommended tech.

Our flat service fee is $49.99 per invoice, which includes the $19.75 fee from our partner, Arise. We cut that deduction in half on your first paycheck. Our contractors are paid twice a month, on the 15th and the last day. There are two one-time costs: a $30 background check fee (valid for 3 years) and a $20 refundable deposit for training.

Yes, as an Authorized Agent, Independent Contractor, Sole Proprietor, or Freelancer, you are responsible for your own taxes. ZenLink Services does not withhold taxes on your behalf. If you earn $600 or more during the year, you will receive a 1099 form.

Additionally, as an independent contractor, you are not eligible for unemployment benefits, overtime, or other employee benefits.

We recommend consulting with a tax professional to understand what expenses you may be able to deduct and how to manage your tax obligations effectively

The admissions process can take as little as one day. Once you complete the process and join the ZenLink Services team, you will select a client certification course. Depending on availability, it may take around 30 days or less for your class to start. Most courses last about 30 days, though some may be as short as 3 days. After becoming certified, you can begin working immediately.

While the timeline to receive your first payment can vary, it typically takes 1 to 2 months, depending on how quickly you choose your course and start working.

As a self-employed contractor, you have full control over your schedule and workload. You can select a client with a contract that suits your availability—whether you prefer daytime hours or need a client with 24/7 flexibility.

You may also work for multiple clients, provided their training schedules do not overlap. However, we recommend starting with one client to gain experience before taking on additional commitments

You can follow detailed steps here.

1. Create a profile with arise

2. Register as an agent working for ZenLink Services LLC on the arise platform

3. Sign documents and validate email

4. Select a client program